Q. How old do you have to be to rent a car?A. Select Ute and Car Rentals can only rent to drivers over the age of 21. We cannot hire to anyone under 21 years of age, provisional or learner’s license holders Q. Is there an additional charge if there is more than one driver?A. No Select Ute and Car Hire do not charge for additional drivers Q. Do we require a credit card?Credit Card payment is preferred. Credit cards and valid driver’s licenses usually provide us the relevant information we require about our renters. It’s compulsory for interstate and overseas travellers to use credit card for their hire.Q. Are there any other payment alternatives?A. Queensland residents can pay with cash, however, more information would be requested. Employers Name, Address and Phone Number at your current address is the home phone in your name. Yes: we require a copy of a current phone account no less than two months old Do you rent or own the residence you live at: Q. What should I do if I have an accident?A. First contact the police to complete an accident report and then immediately contact our office. Q. What should I do if the vehicle breaks down?For breakdown service contact our office and alternative arrangements can be make i.e.: arrange for the RACQ to attend to replace a flat battery. Q. Is the windscreen covered under the insurance coverage?A. No. However there are options to cover windscreen damage, please ask. Q. What charges apply if I exceed the kilometre allowance?A. If you exceed the kilometre allowance you will be charged at a rate of 25 cents for every kilometre you have exceeded the allowance i.e.: kilometre allowance 200, distance traveled 315, excess kilometres 115 x 25 = $28.75 Q. Can I carry gravel in the ute?A. Yes. Approximately ½ cubic metre Q. What type of vehicle would you recommend for a group of 8 people?A. The suggested vehicle would be the Toyota Tarago which would accommodate 8 people in exceptional comfort and style. This vehicle is recommended for family gatherings, sporting clubs, etc. Q. I'm unsure how far my trip is, how can I estimate my klms?A. RACQ has a great Trip calculator which you can access here: Click Me |
Q.What information is required to rent a vehicleA.Your full name, current address, home phone number, work number, mobile number and current drivers license provide us with all the information we need Q. What type of credit cards are accepted?A. Most major credit cards are accepted Q. Is the damage waiver compulsory?A. Yes. You have two options to choose from: Option A: small daily fee will reduce your liability to $500.00 Option B: a competitive charge provides you with no liability Drivers under the age of 25 have a fixed liability of $2500 with charges of option "a". N.B: Your liability is governed by to the information you have provided, this includes the area of travel that you have specified ie: Sunshine Coast or Toowoomba (If you travel to Cairns or Sydney for example you would not be covered for insurance and therefore liable for all damages in the case of an accident). This also does not cover multi vehicle accidents in accordance with the terms and conditions. Q. Am I covered in a single vehicle accident?A. Yes, however, liability is a non-waiverable $2500.00 Q. When do I pay for my rental?A. Payment is made at the Coles Express when picking up the car for rental.
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